Had a call from Brittany Ferries the other day - option was to take a credit note now, for the full amount, valid for 2 years, or wait to see if the ferry is cancelled, and if so get a full cash refund, but LOSE the option of a credit note if the ferry is NOT cancelled...
And if the ferry is NOT cancelled, I was told there would be no refund if I didn't take the credit note now...
I took the credit now, and if the ferry is cancelled I may then argue for a cash refund.
(But as I know I will be doing a crossing in the next 2 years no real issue.)
Le Presidente